Customer Notifications & Reminders

Bring real-time communication to life with Vox Digitals.

Alert customers via calls, SMS and chat and engage instantly within your app

Best Notifications and Reminder Service Providers

85% of consumers are interested in receiving proactive notifications. That’s where Vox CPaaS communication APIs come in the picture. By integrating our APIs, you can surely connect with customers in real-time within your application. With Vox CPaaS you can proactively send notifications via SMS, calls, chat, interactive voice messaging and push notifications.

Proactive notifications

You can incorporate timely communication by integrating Vox CPaaS into your applications. You can send out appointment reminders, payment alerts, booking details, shipment tracking link via SMS or chat.

Two-way communication

For critical information that requires customer acknowledgement, two-way communication is vital. Vox CPaaS SMS API offers two-way communication wherein customer can reply to the same message within the application.

Customer engagement & flexibility

Deliver timely notifications about pending appointments, travel updates & arrivals, payments and more to keep your customers engaged. You can send SMS and chat message to remind them.

Create a global presence

Using our DID numbers you can send SMS to customers across the globe. You can provision local number and send out SMS to build connect with customers.

Enhancing customer experience

Create a meaningful customer experience by leveraging customer preference. Also, you can send personalized messages, offers and discounts based on customer location and previous history. Customer engagement can happen within your application so that the customer doesn’t miss out on your messages.

Start Buildling Your Customer Communication Cloud

Business use cases

Healthcare

Ensure your patients make their appointments, confirm and reschedule appointments, create up to date wait lists for open slots, notify patients of availability, and keep patients informed at all time within your app via SMS, call and chat.

BFSI

Deliver instant messaging for your customers. Inform them about payments, KYC process and other updates via personalized SNS, call and chat. Our platform supports outbound two‑way messaging.

Travel & Hospitality

Deliver the best customer experience by engaging with customers about travel itinerary, payment, arrivals and flight/ bus/ train status, accommodation within your app. Ease the travel journey by empowering your customers to use a single app for all their travel needs.

Ecommerce

Retain customers by building contextual communication. Keep an eye on abandoned cart customers, those waiting at payment checkouts or payment failure issues. Connect immediately by sending push notifications. Enable them to connect via click-to-call, SMS or chat for immediate assistance.

TESTIMONIAL

Client Feedback & Reviews

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Customer Notifications & Reminders

Bring real-time communication to life with Vox CPaaS.

Alert customers via calls, SMS and chat and engage instantly within your app

How it works?

Customer calls and disconnects

Call gets disconnected the moment it lands on your virtual number which acts a missed-call number for your business.

Data is collected

The contact information is collected in a CRM or a spreadsheet.

Automated call back

To connect with the customer, an automated call back can be triggered once a missed call lands on your virtual number.

How customer notifications and reminders enhance business operations?

85% of consumers are interested in receiving proactive notifications. That’s where Vox CPaaS communication APIs come in the picture. By integrating our APIs, you can surely connect with customers in real-time within your application. With Vox CPaaS you can proactively send notifications via SMS, calls, chat, interactive voice messaging and push notifications.

Proactive notifications

You can incorporate timely communication by integrating Vox CPaaS into your applications. You can send out appointment reminders, payment alerts, booking details, shipment tracking link via SMS or chat.

Two-way communication

For critical information that requires customer acknowledgement, two-way communication is vital. Vox CPaaS SMS API offers two-way communication wherein customer can reply to the same message within the application.

Customer engagement & flexibility

Deliver timely notifications about pending appointments, travel updates & arrivals, payments and more to keep your customers engaged. You can send SMS and chat message to remind them.

Enhancing customer experience

Create a meaningful customer experience by leveraging customer preference. Also, you can send personalized messages, offers and discounts based on customer location and previous history. Customer engagement can happen within your application so that the customer doesn’t miss out on your messages.

Create a global presence

Using our DID numbers you can send SMS to customers across the globe. You can provision local number and send out SMS to build connect with customers.

Improve your communication with a light live chat app

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Business Use Cases

Ensure your patients make their appointments, confirm and reschedule appointments, create up to date wait lists for open slots, notify patients of availability, and keep patients informed at all time within your app via SMS, call and chat.

Deliver instant messaging for your customers. Inform them about payments, KYC process and other updates via personalized SNS, call and chat. Our platform supports outbound two‑way messaging.

Deliver the best customer experience by engaging with customers about travel itinerary, payment, arrivals and flight/ bus/ train status, accommodation within your app. Ease the travel journey by empowering your customers to use a single app for all their travel needs.

Retain customers by building contextual communication. Keep an eye on abandoned cart customers, those waiting at payment checkouts or payment failure issues. Connect immediately by sending push notifications. Enable them to connect via click-to-call, SMS or chat for immediate assistance.

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